Shipping & Returns

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@bathcomponent.com

We offer a 14-day return guarantee. After you receive your order if the product does not match the decor of your home, your taste, your colors, or just plain didn't meet your expectations, we will provide you with a refund – see below for more details.

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to returns@bathcomponent.com and we will process an insurance claim on your behalf.

Please note when electing to return an item, round trip freight charges will be deducted from your refund. Round trip freight charges include actual outgoing as well as inbound shipping cost on promotionally reduced or free shipping items. In order to properly return the item, it must be in new, unused, and unassembled condition, securely packaged inside its original packaging.

All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.
We will only accept a return if you contact us within 14 days of delivery. We cannot accept a product that has been assembled or used or modified in any way. It must be in new condition with no damage and in its original packaging, no exceptions. Wrap carefully. All returns must arrive in original condition; otherwise, additional fees will apply and will be deducted from your credit.

Please note that unless the return or exchange is a result of an error on our part, we cannot credit shipping or handling charges.

Clearance items, special and customer orders are not returnable.

Upon receipt of merchandise in good condition at our warehouse, your refund will be processed.